Legal information



General terms and conditions 

The website www.provence-secrete.com is produced by Sylvain LENOIR, a registered sales agent (RSAC Avignon number 430 440 453) with SAS PROPRIETES PRIVEES. His secondary activities as a sole proprietor include: communication and marketing consulting; sales, tourism, travel, event planning, concierge services, management and organization, consulting activities, and business management. He also provides consulting services in strategy, management, administration, and commerce. Phone : 06 10 23 12 42 - Mail : sylvain@provence-secrete.com

Provence Secrète ® is the brand of its commercial agency and is registered with the INPI under national number 25 5126947 and is owned by Sylvain LENOIR.

The information contained on this site is non-contractual and subject to change. Sylvain LENOIR strives to ensure, to the best of his ability, the accuracy and timeliness of the information published, and reserves the right to correct its content at any time and without prior notice. However, Sylvain LENOIR cannot guarantee the accuracy, precision, or completeness of the information made available on this site. Consequently, Sylvain LENOIR disclaims all liability: for any interruption of the site, occurrence of bugs, for any inaccuracy or omission concerning information available on the site; for any damage resulting from fraudulent intrusion by a third party that has led to a modification of the information made available on the site; and more generally for any direct or indirect damage, whatever its cause, origin, nature, or consequences...

All real estate transactions mentioned on this site are published only after acceptance by the client. Every transaction featured on the site will have been the subject of a prior mandate signed between the seller and SAS PROPRIETES PRIVEES, with a capital of €44,920, ZAC LE CHÊNE FERRÉ - 44 ALLÉE DES CINQ CONTINENTS 44120 VERTOU; SIRET 487 624 777 00040, RCS Nantes. Professional Card for Real Estate and Business Transactions (T) and Property Management (G) No. CPI 44012016000010388 issued by the Nantes - Saint Nazaire Chamber of Commerce and Industry. Escrow account No. 30932508467 BPA SAINT-SEBASTIEN-SUR-LOIRE (44230). GALIAN-SMABTP Guarantee - 89 rue de la Boétie - 75008 PARIS - Policy No. 28137J for €2,000,000 for T and €120,000 for G. Professional liability insurance by GALIAN-SMABTP, policy No. 28137J.

All seasonal rentals offered on my website are listed through an affiliation agreement with VILLANOVO SARL. Each property featured on the site is subject to a prior agreement between the owner and VILLANOVO SARL (or one of its business partners), with a capital of €12,852, located at 244 rue de Rivoli - 75001 PARIS; SIRET 494 731 599 00010, RCS Paris. VILLANOVO is registered as a Travel Operator IM075110180 with Atout France. It benefits from a full financial guarantee (covering all funds deposited by clients) with APST. VILLANOVO has taken out Professional Civil Liability insurance (policy HA RCP0084924) with HISCOX, including coverage for bodily injury, property damage, and consequential or non-consequential intangible damages up to €750,000. The concept of civil liability (accident, fire, theft, etc.) varies according to the legislation of the countries concerned, it is advisable for travellers to secure themselves individually with additional insurance.

For other sections of the website, secondary activities, partnerships, links or website integration (vacation rentals), the information is written under the responsibility of Sylvain LENOIR or by the staff of the integrated site.

Use of this website is strictly for personal purposes. Any reproduction or representation, in whole or in part, for other purposes on any medium whatsoever, is prohibited. Failure to comply with this prohibition constitutes copyright infringement and may result in civil and criminal penalties.

Privacy Policy

You can browse all pages of the website www.provence-secrete-immobilier.com (“the Site”) without revealing your identity or any other personal information. However, in order to allow you to use certain features or services of our Site (“the Services”), we need to collect personally identifiable information about you.

The Services include in particular :

- Submitting contact forms to be called back by Sylvain LENOIR or to obtain information about his services and products
- Subscribing to one of its newsletters


Transparency regarding the data we collect about you, its protection, and its confidentiality are essential and central to our concerns. With the entry into force of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, applicable from 25 May 2018 (“the European Regulation”), these commitments to confidentiality and transparency have resonated even more strongly with us, and we hope that this privacy policy accurately reflects this mindset. In accordance with the applicable regulations governing the processing of personal data, namely the French Data Protection Act of 6 January 1978, as amended, and the European Regulation, we provide you below with the required legal information.

1. What information do I collect? ?

I use your data to provide, support, and personalize my Services. For your first use of any of my Services, you must create your terms of service by providing me with at least your title, first and last name, city, country, phone number, and email address.

This data, namely: your email address, your first and last name, your telephone number, constitutes the personal data that I process within the meaning of the European Regulation and is essential for the use of some of my Services.

2. For what purposes do I collect this information, for how long, and to whom do I transmit it? ?

The processing of your personal data is intended to allow you to use my Services and benefit from their features, free of charge (newsletter, property alerts, estimates, etc.).

This processing also allows me to identify you when you contact me online and to be able to reply to you and/or contact you again.

It also allows you to receive notifications about properties that interest you when you have subscribed to the alert service regarding my real estate transaction listings.

For each information field, I strive to indicate whether it is mandatory or optional. You always have the option to withhold information by choosing not to use the service or feature for which that information is required. In that case, I will not be able to provide you with that service or feature.

This data is kept for the duration of the contractual relationship with me. Afterwards, this data is kept for an additional 10 years for my records and to comply with legal and administrative obligations.

In other cases, this data is kept for the entire duration of use or registration of the Service, and for an additional period of 2 years after the closure of your account and your unsubscription from the Service.

The recipients or categories of recipients of the personal data collected under this agreement are, depending on the Service subscribed to or used: myself, my marketing and IT service providers.

3. Use of your personal data for advertising and commercial purposes

In accordance with French and European law, and with your consent where required, I may use the data you provide through the Services you subscribe to for the purpose of presenting my other or new services, sending newsletters, inviting you to events, or any other communications that may be of interest to you. You can withdraw your consent to these communications at any time by clicking on the unsubscribe link provided in each of my communications.

4. Is your data being transferred ?

The personal data I collect through your use of my Services is stored within the European Union and is not transferred for processing to third parties other than those referred to in point 2 above. However, your personal data may be disclosed to an authority, administrative body, or any other person for the following purposes:

- To comply with legal, regulatory, judicial, or administrative obligations;
- To protect the rights or property of Sylvain LENOIR or my clients, including the enforcement of these terms of use and to investigate any potential breaches thereof;
- To detect, prevent, or address fraudulent activities that may occur on the Site;
- To take precautions or act when I believe in good faith that such access or disclosure is necessary to protect the personal safety of Site users, Sylvain LENOIR's employees, and clients.

In such a case, I undertake to disclose only the personal data strictly required under French and European regulations.

5. How do I ensure the confidentiality and security of your personal data?

I take all appropriate precautions to protect your personal information, the confidentiality and security of which are essential to me. I therefore make every effort to protect this data with a level of security that complies with current standards and practices. Thus, when you are connected to the Services, the secure "https" protocol is present on every page of the website you browse. Finally, the data I collect is hosted, backed up, and archived exclusively in France, using secure hardware and protocols that are regularly audited and monitored daily to guarantee the security of the information system.

6. What are your rights regarding your personal data?

Where permitted by French and European law, you have the right to obtain a copy of the personal data I hold about you (right of access). Before responding to your request, I may verify your identity and ask you to provide further information to process your request. I will endeavor to respond to your request within a reasonable timeframe and, in any event, within the time limits set by French and European law. You also have the right to request the rectification or erasure of your personal data, or to restrict its processing, or to object to its processing, or the right to data portability. These rights are exercised within the framework and limits of the European Regulation. Please note that I may retain certain information I may collect your personal data when required by French or European law, or when I have a legitimate reason to do so. For example, if I believe you have committed fraud or violated my Terms of Service and I wish to prevent you from circumventing the rules applicable to the Site. Furthermore, you agree to provide me with complete, accurate, valid, and up-to-date information on my Site for the use of my Services. Please note that you may unsubscribe from my Services at any time.

You also have the right to define guidelines regarding the fate of your personal data after your death. To exercise your rights, please contact me as indicated in Article 9 below. Finally, the European Regulation allows you to lodge a complaint with the competent supervisory authority, which in France is the CNIL (Commission Nationale de l'Informatique et des Libertés), located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07.

7. Cookies and similar technologies

To learn more, see my link about cookies: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

This website uses technical cookies only.

8. Links to other websites and social networks

My website may occasionally contain links to the websites of my partners or third-party companies. Please note that these websites have their own privacy policies, and I disclaim all responsibility for how these sites use the information collected when you click on these links. I encourage you to review the privacy policies of these sites before submitting your personal data to them.

9. Change to my privacy policy - Request regarding your personal data

I may occasionally modify this privacy policy. When necessary, I will inform you and/or request your consent. I advise you to regularly check this page to be aware of any changes or updates to my privacy policy. For any questions regarding this privacy policy or any requests concerning your personal data, you can contact me by email or mail addressed to the Data Controller mentioned below.

10. Data Controller and Data Protection Officer

Sylvain LENOIR (Provence Secrète sales agency)
Phone : +33.(0)6.10.23.12.42 - E-mail : sylvain@provence-secrete.com

RSAC Avignon 430 440 453